Embonini yokuwasha ilineni, imininingwane yesevisi inquma ukwaneliseka nokwethembeka kwamakhasimende. Indlela yokuhlinzeka ngezinsizakalo eziqeqeshiwe nezicabangelayo kumakhasimende ngenxa yemiklamo enemininingwane kanye nokuthuthukiswa okuqhubekayo kuyisihluthulelo sokuwina imakethe. Ulwazi oluyisethenjwa lwezitshalo zokuwasha okufanele lufundwe lumi kanje.
Ukuthuthukisa Imininingwane: Ukulethwa
Ukulethwa kuyisixhumanisi esibalulekile sesevisi yokuwasha. Ukuze wenze amakhasimende azizwe eyigugu futhi ehlonishwa, indawo yokuwashela izingubo kufanele yazise amakhasimende ngesikhathi esilindelekile sokufika ngomlayezo we-SBS noma ucingo ngaphambi kokufika kokulethwa. Lokhu akukwazi nje ukusiza ikhasimende ukuthi lilungele ukwamukela kodwa futhi kubonise umqondo wezitshalo wesikhathi nokuqwashisa ngokuxhumana.
● Isibonelo, aimboni yokuwashainikeza isevisi yokuwasha ilineni yehhotela lezinkanyezi ezi-5. Ngaphambi kokulethwa ngakunye, izothumela umlayezo we-WeChat kusasele imizuzu engu-20 ukuze ikhumbuze ihhotela. Okuqukethwe kwesikhumbuzi kuthi “Sawubona, ngizofika ehhotela lakho ngo-14:30, ngicela ulungele ukwamukela ilineni. Ngicela ungazise uma unemibuzo.” Lokhu kwelashwa okuningiliziwe akunikezi nje kuphela lokho okulindelwe yikhasimende kodwa futhi kubonisa ubungcweti kanye nesibopho sethimba lemboni yokuwasha.
Ukulawula Imininingwane: Ukunikezwa Kwendawo
Ukunikezwa kwendawo kuyisixhumanisi esiyinhloko se-izinsiza zokuwasha, lapho amakhasimende angabhekana nolwazi lwesevisi. Ukwenza amakhasimende azizwe engochwepheshe futhi enakekela, izitshalo zokuwasha kufanele zinake ukulawulwa kwemininingwane.
Ukuze enze amakhasimende azizwe esebenza ngokuzikhandla nokunakekela kwawo, izisebenzi eziletha izingubo zokuhlanza izingubo kufanele zinake imininingwane lapho zinikeza endaweni.
● Okokuqala, izisebenzi kufanele zigqoke amagilavu ahlanzekile nahlelekile. Amagilavu amhlophe awokusabalalisa ilineni elihlanzekile, futhi amagilavu aphuzi aweqoqo lelineni elingcolile, agwema ukungcoliswa.
● Okwesibili, abasebenzi bezokuthutha kufanele bathathe isinyathelo sokusiza amakhasimende, ukuhlukanisa nokuhlela izimpahla endaweni yokunikezelwa, ukuze baqinisekise ukuthi inani nekhwalithi kunembile. Futhi, abasebenzi bezokuthutha kufanele bahlanze indawo yokunikezelwa futhi bagcine indawo ihlanzekile futhi ihlelekile.
● Ngokwesibonelo, izisebenzi zezinye izindawo zokuwasha izingubo zelineni zasesibhedlela zizogqoka amagilavu alahlwayo ngokuvumelana ngokuqinile nezimfuneko zokulawulwa kokutheleleka kwesibhedlela kanye nokuvimbela nokulawula izifo ngesikhathi ngasinye sokunikeza endaweni, futhi bathathe isinyathelo sokuhlanza indawo yokunikezelwa kwesibhedlela ukuze baqinisekise ukuthi ayikho imfucumfucu esele. Le mininingwane ayigcini nje ngokuvumela isibhedlela ukuthi sizizwe uchwepheshe bemboni yokuwasha kodwa futhi ivumela izinhlangothi zombili ukuba zenze ubuhlobo obuhle bokubambisana.
Imininingwane Ukutshala: Ukuxhumana Okusebenzayo
Ukuxhumana okusebenzayo kuyimininingwane ebalulekile kusevisi yokuwasha. Indawo yokuwasha kufanele ibe nomuzwa wokuxhumana okusebenzayo, futhi ithole futhi ixazulule izinkinga ngesikhathi ngokubuza izidingo zamakhasimende kanye nempendulo.
● Ngokwesibonelo, ngemva kokuqedwa kokunikezelwa kwendawo, abasebenzi bangakwazi ukubuza ikhasimende ukuthi “Ingabe wanelisekile ngesevisi yethu muva nje? Ingabe kukhona okudinga ukuthuthukiswa?” Ngemibuzo enjalo, ngakolunye uhlangothi, ungakwazi ukuqonda ngesikhathi esifanele imibono yamakhasimende, futhi ngakolunye uhlangothi, kubonisa isimo sengqondo sesitshalo sokukhonza.
Ngaphezu kwalokho, indawo yokuwasha ingavakashela isayithi yekhasimende njalo ukuze iqoqe impendulo yamakhasimende neziphakamiso futhi ithuthukise inqubo yesevisi kanye nokuthuthukiswa kwekhwalithi ngendlela efanele. Lokhu kuxhumana okuqhubekayo kwemininingwane akukwazi nje ukuthuthukisa ukwaneliseka kwamakhasimende kodwa futhi kunomthelela ekuthuthukisweni okuqhubekayo kanye nokuqanjwa kabusha kwefekthri.
Ukubunjwa Kwemininingwane: Isithombe Sochwepheshe
Indawo yokuwasha kufanele inake ukuzilungisa nokuziphatha kwabasebenzi bezokuthutha ukuze bakhe isithombe sobungcweti. Izisebenzi kufanele zigqoke umfaniswano futhi kudingeke ukuba zizigcine zihlanzekile futhi zicocekile. Lapho bexhumana namakhasimende, abasebenzi kufanele basebenzise ulimi olufanele, babe nobungane, futhi baziphathe ngendlela efanele. Emsebenzini wokusebenza, abasebenzi kufanele benze ngendlela esezingeni futhi ehlelekile, ekhombisa ikhwalithi yobuchwepheshe. Le mininingwane ayikwazi nje ukuthuthukisa ukwethenjwa kwamakhasimende kodwa futhi ithuthukise isithombe somkhiqizo wesitshalo.
Isiphetho
Imininingwane inquma impumelelo noma ukwehluleka, okugqame kakhulu enkonzweni yokuwasha. Imboni yokuwasha ilineni kufanele ibheke “Imininingwane yokuwina” njengomqondo oyinhloko wesevisi ukuze igqame emqhudelwaneni oshubile wemakethe. Ngokombono wekhasimende, isixhumanisi ngasinye sesevisi kufanele siklanywe ngokucophelela. Ngokuklama okuningiliziwe nokusebenza kahle, indawo yokuwasha inganikeza amakhasimende ulwazi oluthe xaxa lwesevisi, olusondelene, futhi olulula, futhi iwine ukwethenjwa nomusa wamakhasimende. Ngesikhathi esifanayo, indawo yokuwasha kufanele futhi isungule ukuqwashisa "ngokuthuthukiswa okuqhubekayo". Ngokuqoqwa okuqhubekayo kwempendulo yamakhasimende, indawo yokuwasha ingakwazi ukuthuthukisa inqubo yesevisi, isungule okuqukethwe kwesevisi, futhi ithuthukise ikhwalithi yesevisi, ukuze ithathe isikhundla esiphambili embonini.
Isikhathi sokuthumela: Mar-25-2025